Frequently Asked Questions

FAQ

How can I track my order?

Once your order has been shipped, you will receive a tracking number. You can enter this number in the "Tracking" section on our website to see the status and location of your package in real-time.

What payment options are available?

We accept various payment options, including MasterCard, Maestro, Visa, and American Express credit and debit cards. We also accept PayPal, which is our most recommended payment method due to its security and convenience.

How long does it take for my order to arrive?

Orders generally take between 5 and 12 days to arrive. This timeframe may vary depending on your location in Europe or the United States. We will notify you when your order has been shipped and provide you with a tracking number to monitor your shipment's progress.